The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Legal Notice
  • Technical rock climbing is inherently dangerous. Our products are for rock climbing, canyoneering and mountaineering only.  Any person using our (Runout Customs) equipment in any manner is personally responsible for learning the proper techniques involved, and assumes all risks and accepts full and complete responsibility for any and all damages and injury of any kind, including death. It is up to the user to know and understand the history and use of their equipment.

  • Copyright
  • All content appearing on this Web site is the property of:

    Runout Customs

    As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2012 Runout Customs. All rights reserved.

  • Trademarks
  • All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by Runout Customs. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of Runout Customs or any third party, except as expressly granted herein.

  • Use Of Site
  • This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice.Runout Customs and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Runout Customs believes that customer conduct violates applicable law or is harmful to the interests of Runout Customs and its subsidiaries.

  • Privacy Policy
  • Runout Customs use of personal information that you may submit to Runout Customs through this Web site is governed by the Runout Customs Privacy Policy.

  • Shipping & Delivery
  • At this time, Runout Customs ships merchandise to locations within the United States  The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.

  • Sales Tax
  • Runout Customs charges sales tax for merchandise ordered on this Web site based on the applicable state sales tax rate and the location to which the order is being shipped.

  • Warranties
  • We attempt to produce the best products using high quality materials. Some preventative care and attention to detail will allow your equipment to last for years. Please keep in mind that you are dragging this stuff up thousands of feet of rock. 

    Products are warranted to the original purchaser to be free from defects in materials or in workmanship for the period of one year from the original purchase date. If you have an issue with a product, please contact us before attempting to repair or alterations. 
    If you have a major problem that was user error feel free to contact us for repair.

    If you do have any problems with a product please give us a call or shoot us an e-mail at

  • Return Policy

  • Please check out/ try on your equipment BEFORE taking it to the field. This makes it easier on both parties. If you are unsure how a pack will fit, color of an item, etc, please give us a call or send us an e-mail before placing an order.

    Refunds will be given to new/unused gear. Please contact us to make arrangements.

    Returns are not excepted on custom made items.

    We do not rent equipment.


    You may purchase merchandise from this Web site by using any one of the secure payment options listed in (link to Payment Options). Runout Customs reserves the right to change its payment procedures at any time without prior notice to you.